August CAPASP News - What to do after a scam, our next community event and a spotlight on a new police team

Published: 09 August 2021




Hello everyone, I hope you're all enjoying the new freedoms that the relaxation of coronavirus rules have brought, confident in the protection provided to you by the vaccine. 

It's summer holiday time so I do hope you get to enjoy a trip away or fun days out. It is well deserved after all that confinement and all your scams prevention efforts!

This newsletter issue marks a year since we introduced our monthly news in this format. I hope you've been enjoying reading it over the last twelve months but we always welcome your suggestions and feedback at .

Thank you, Charlotte.

CAPASP Explained


Are you bamboozled by all the different terms we use when talking about CAPASP and scams prevention?

Not only do we have a tongue-twister of an acronym but the different ways you can be involved in our partnership may cause some confusion.

Here we guide you through the key terms to help you get the most out of our partnership: 

Partner: An organisation that has committed to the partnership charter to work together around the four themes: communications; prevention and training tools; reporting and referral pathways and supporting victims. You can see a list of partners on our website. Representives from our partner organisations meet as an executive board.

Supporter: An organisation, community group or keen individual who commits to sharing the partnership's scams awareness communications as far and wide as possible across their community and networks. This includes our newsletters, scam alerts and other prevention resources found on our resources webpage

Advisor: Somebody who has suffered the devastation and indignity of being a victim of scammers and who wishes to work with and advise our partnership board on how to help others to avoid suffering the same fate. 

We welcome new partners, supporters and advisors to join us at any time, we value each and every one. Please contact us if you would like to discuss getting involved.

Partners in the Spotlight: Fraud and Cyber Prevent Team

Cambridgeshire Constabulary logo

This month the spotlight is on Cambridgeshire Constabulary’s new Cybercrime and Fraud Prevention Team which was set up in April 2021 in response to an increase in both cybercrime and in-person crimes such as rogue trading and traditional con-artist scams.

Here Inspector Matt Snow tells us more about the team, their role in preventing and tackling scams and their work with CAPASP.

“The Cybercrime and Fraud Prevention Team is part of the Partnerships and Prevention department at Cambridgeshire Constabulary and consists of four officers who have moved from other areas within the Constabulary. As such they bring a huge amount of knowledge and experience. Kate Thwaites and Rachel Carr joined in April and we’ve recently been joined by Rachel Elding and David York.

The team’s aims are to promote and raise awareness of the risks of cybercrime and fraud, in order to reduce the number of people who may fall victim to scams and, really importantly, to reduce repeat victimisation. The team are proud to be active partners of CAPASP and are already working closely with partners such as the Community Protection Team, Trading Standards and Adult Social Care.

Sharing appropriate security advice and information with victims and key stakeholders is a core objective; promoting the message that we all have a part to play in preventing cybercrime and online fraud. In addition, de-mystifying online security to show that taking a few simple steps such as using anti-virus software, having strong passwords, and keeping personal details private, will prevent a large percentage of online fraud and cybercrime incidents.

Many of the team’s referrals come via Action Fraud, but they can also come directly from Police officers or via partners and other organisations, such as economic crime units, or the Multi-Agency referral team.

Since the team’s inception, officers have visited and contacted numerous victims of online scams and fraud, as well as those targeted by more traditional means. The effect of a scam on an individual can vary greatly from someone who has been bothered by a phone scam such as a fake HMRC call or parcel delivery text (with no financial loss) to someone who has lost thousands of pounds to a romance fraud, or investment scam, often resulting in life changing consequences such as losing their property, debt and issues with depression and feeling alone”.

Contact the Cybercrime and Fraud Prevention Team at fraud&

Act Immediately After a Scam

Telephone call image

The consumer organisation Which? has recently published some useful advice about appropriate action after a scam. 

In particular they recommend reporting the fraudulent activity to your bank as soon as possible to start the process of trying to get your money back. They also remind victims to stay vigilant to 'recovery fraud' - contact by the same fraudster or their associates after the initial scam, offering to get your money back for a fee.

Read more here to make sure you know how to act after a scam and tell others too. Let's all stay safe together.

New Supporters

We are delighted to welcome Sawston Parish CouncilBurwell Parish Council and Cllr Oliver Sainsbury, Peterborough City Councillor for Fletton and Stanground ward, as new partnership supporters this month. This brings our total to a grand 118!

Cllr Oliver Sainsbury

Cllr Oliver Sainsbury

Big thanks to Cllr Sainsbury and Sawston and Burwell Parish Councils whose support in helping to raise awareness of scams in their community is very much appreciated. 

Need a gentle reminder about what a supporter is? See this month's article on 'CAPASP Explained'. 

Summer Break from the Wireless

Radio image

Image courtesy of

We have taken a break from our usual first-Tuesday-of-the-month interview on BBC Radio Cambridgeshire in August but resume again in September when Police and Crime Commissioner, Darryl Preston, will be joining Jeremy Sallis to talk about staying safe from scams.

If you would like to participate in one of our future radio interviews, please let us know

Cambridgeshire and Peterborough Scams Prevention Tour Continues

Think Communities team - Huntingdonshire

We've previously shared stories of our travels with the community engagement vehicle (wonder wagon!) or our mighty fine gazebo to deliver scams prevention in communities. 

Next stop on our tour is Tebbutts Road car park in St Neots on Thursday 12th August where we will be joined by colleagues from the Think Communities - Huntingdonshire team (pictured) who will be encouraging people to get involved in other community activities, not just scams prevention! We will also have colleagues available to talk about Cambridgeshire Home Energy Support Service (CHESS).

Please encourage anyone you know in the area to come along for some free advice and support.

Vacancy in Peterborough Think Communities Team

Peterborough City Council logo

The Think Communities team at Cambridgeshire and Peterborough councils are recruiting for a Place Coordinator for Peterborough. More information about the role and how to apply can be found here. Closing date for applications is 30th August.

A Hiatus...

This is my last newsletter issue for a few months as I start maternity leave in the coming weeks. So I will be leaving my roles and responsibilities within the Community Protection Team and CAPASP in the capable hands of my maternity cover (TBC) and brilliant team. 

You shouldn't notice a change in our communications at all in the coming months and contact details remain

Keep a look out for and share the advertisement for my maternity cover, it's a very rewarding role and a great opportunity!

See you next year! Stay safe and please keep up the good work!